Airbnb is taking steps to limit the chores that hosts can require of guests prior to checkout, addressing a long-standing grievance among customers who often pay cleaning fees and are told they must do a list of tasks themselves.
In a new policy update, Airbnb prohibits hosts from mandating that guests strip beds, wash and put away dishes, start laundry, or remove trash from the property. This new guideline will apply to reservations made on or after November 20.