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Social media giant Meta has rolled out new safety features that will alert parents using Instagram’s supervision tools if their teen talk about suicide or self-harm with the platform’s AI feature.
The change comes after the platform sought feedback from more than 75 youth mental health clinicians on how to improve Meta AI’s responses to teens’ distressing prompts.
We worked with parents and experts to understand which AI conversations warrant an alert – such as those where a teen makes a clear reference to hurting themselves, even if that reference is subtle. We then built a dedicated AI system to identify these conversations.
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