Sierra, the customer service agent startup founded by Bret Taylor, announced on Thursday that it has acquired the YC-backed French startup Fragment, which helps businesses integrate AI into workflows.
This is Sierra’s third public acquisition. It previously bought Japan-based enterprise AI solutions company Opera Tech (which it acquired in late March) and voice agent company Receptive AI (which it also announced it acquired in late March). Fragment co-founders Olivier Moindrot and Guillaume Genthial will be joining the Sierra team.
