Unreasonable and unfair: damning investigation criticises Labor’s algorithm-based tool for aged care

Report from commonwealth ombudsman finds ‘technological black box’ ignores transparency recommendations from robodebt royal commission

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An algorithm used by the federal government to assess the level of care older Australians are entitled to is unreasonable, unfair and lacks human oversight, according to a damning investigation by the commonwealth ombudsman.

The investigation also found transparency recommendations from the robodebt royal commission have been ignored.

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