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What's gone wrong at Nike? How the world's sportswear giant lost its mojo

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CitrixNews Staff
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What's gone wrong at Nike? How the world's sportswear giant lost its mojo
Nike trainers in a shop displayed on top of a Nike shoe boxImage source, Getty ImagesByMichael RaceBusiness reporter, Reporting fromNew York
  • Published6 minutes ago

It's been a difficult few years for Nike.

The largest sportswear brand on the planet, named after the ancient Greek goddess of victory, has been losing of late. Losing sales, losing customers and losing ground to its rivals.

The one-time industry disruptor is now the establishment and in the middle of a tricky turnaround plan aimed at clinging on to market dominance.

Nike's latest financial results show signs a turnaround strategy put in place by company veteran Elliott Hill, who was coaxed out of retirement two years ago to lead the firm, is working - but the pace of change is more marathon than sprint.

However, its recovery has been dented by the loss of football star Kylian Mbappé, who ended his 20-year association with the brand last week to join fast-growing Swiss rival, On.

The Real Madrid striker's departure raises the question of whether Nike can remain the top logo for not just elite athletes, but also the fans that idolise them.

To be clear, Nike is still a mega brand and popular the world over. But missteps have seen hundreds of billions of dollars wiped off its stock market value as its share price tumbled by 75% over five years.

Last month, Nike was ejected from the S&P 100 stock market index of the biggest blue-chip firms in the US.

So what's gone wrong? And can Hill turn things around?

Matt Powell, a veteran analyst and adviser in the sports retail industry, reckons Nike has made "several strategic errors" which have been difficult to reverse, including cutting ties with retailers to sell only direct to customers online and making limited editions items more available.

"The more broadly available those shoes became, the fewer people were interested," Powell says.

Other self-inflicted wounds he suggests include spending research and development cash on digital operations rather than new products.

"They really shut down their innovation on product. Someone jokingly said they were trying to turn Nike into eBay."

A line chart showing Nike's share price in US dollars from October 2021 to September 2026. The line starts around $127 and gradually rises and falls up to a peak of about $178 in November 2021. It then begins to gradually fall over time, with some rises and falls, before dropping to a low of around $35.51 in late September 2026, before ticking up a little again after that date. The source is Bloomberg and the data was last updated at 15:30 UK time on September 30, 2026.

That jibe was aimed at John Donahoe, the former eBay boss behind Nike's online direct-to-consumer sales pivot, before he made way for Hill.

Donahoe's four years at Nike coincided with the company's share price plunge.

His tenure saw sales initially soar, driven by pandemic restrictions that boosted online shopping, but subsequent cost-of-living pressures curbed customer spending.

As demand weakened overseas in key markets like China, Nike announced cost cuts and redundancies.

Its digital distraction allowed newer footwear firms on top of the trends to snap at its heels. Shop shelf space previously occupied by Nike was replaced by brands such as On and Hoka.

This was a stark warning to a company that prided and built itself on innovation.

Nike was the firm that signed a deal with a rookie called Michael Jordan in the mid-1980s at a time when the company wasn't a major player in basketball and still mostly known for its running trainers.

The gamble - spending its entire basketball budget on Jordan before he had even competed in the NBA - made Nike what it is today.

The company built a shoe brand around him - Air Jordan. The red and black colours broke NBA rules, but Nike used it as a marketing stunt and paid the fines.

In years that followed Nike partnered with generational talents Tiger Woods, Serena Williams and Cristiano Ronaldo, who all donned the Swoosh on their way to golf, tennis and football greatness.

A composite image of Nike athletes. Tennis player Serena Williams (left) serves in a game, Michael Jordan (middle) protects the basketball from a defender during his playing days, Cristiano Ronaldo (right) holds up a Nike football boot.Image source, Sports Illustrated / Getty ImagesImage caption,

Nike athletes Serena Williams, Michael Jordan and Cristiano Ronaldo

While the brand retains partnerships with long-retired Jordan, plus Williams and Ronaldo - Woods ended his association in 2024.

"[I'm] not saying that what they did wasn't great, but it was in the past," said Tim Derdenger, an academic in marketing and strategy. "It's not the future and it's not the current and that is what drives apparel sales today."

Nike's books still boast top athletes, ranging from Rory McIlory to Vinicius Junior.

However, it has now lost its biggest footballing star in Mbappé, who had been with Nike since he was nine years old, along with World Cup winner Lamine Yamal.

Yamal suggested his move to Adidas gave him the chance to stand out from Nike's star-studded roster, while Mbappé said On would see him "surrounded by innovators who dream of the same things I do".

Was that a parting dig at Nike?

Derdenger suggests Mbappé's move had parallels to Jordan's decision decades earlier to choose Nike over Converse and Adidas due to the opportunity for the athlete to become synonymous with one brand.

"Athletes have egos and those egos want them to be a part of something big and that they're the ones that are helping drive that change, that growth."

Nike down but not out

For all the "doom and gloom", Nike will stay number one, according to Powell - millions worldwide, including young people, remain loyal - but its mistakes have dented its dominance.

"Will Nike be the gorilla they once were? I don't think so. Can the brand come back to growth and profitability? Yes," Powell says.

"When you shut down innovation, you don't turn it back on and it goes right back to full speed," he adds.

Powell thinks Nike's turnaround plan, called "Sport Offense", will start to show positive signs next year.

Hill said Nike had "more work to do" on its sportswear, Jordan brand and in China as the company announced quarterly revenues of $11bn, which undershot analysts' expectations.

The company said it expected revenues to decline by "high-single digits" in the financial year ahead, adding that it planned to make savings of $2.5bn by 2031, some of which would result in job losses.

Last year the company launched a spin-off campaign to its iconic "Just Do It" slogan aimed at younger generations with the line "Why Do It?"

Young people, and future sporting stars, may ask themselves: Why Nike?

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Originally reported by BBC News. Read the full story at the original source.