Meta’s Oversight Board, the independent governing body that makes policy recommendations to the tech company, said Thursday that Meta’s account deactivations lack due process, violations are doled out without clarity, and there’s little customer support for appeals.
The board, which recently received increased funding to continue its work through 2028, launched the investigation into Meta’s account violations policy earlier this year to review a case involving threats of violence against a journalist. The board agreed that Meta was right to permanently disable the account due to the severity of the threats.